Refund Policy
Last updated: March 1, 2026
Our Guarantee
At AI Headshot Generator, we stand behind the quality of our work. We offer full refunds if the generated photos do not accurately represent you for various reasons outside of your control.
Eligibility for a Refund
You are eligible for a full refund if:
- The generated headshots do not accurately represent your likeness.
- The quality of the generated photos is significantly below what is reasonably expected.
- You did not receive your headshots within the stated delivery timeframe.
Non-Refundable Situations
You are not eligible for a refund if:
- You did not follow our photo upload instructions (e.g., uploaded too few photos, poor quality photos, or photos that did not clearly show your face).
- Your refund request is submitted more than 7 days after your purchase date.
- You uploaded photos of other people in violation of our Terms of Service.
- You are simply dissatisfied with a style preference that is subjective in nature, provided the photos accurately represent you.
How to Request a Refund
To request a refund, please contact us within 7 days of your purchase using one of the following methods:
- Email us at support@aiheadshotgenerator.com
- Message us via our live chat on the website.
When requesting a refund, please include the email address associated with your order and a brief description of the issue.
Processing Time
Once your refund request is approved, the refund will be processed to your original payment method within 5–10 business days, depending on your bank or card issuer.
Contact Us
If you have any questions about our Refund Policy, please reach out to us at hello@aiheadshotgenerator.com.

